Terms and Conditions
Last updated: June 2026
01
About These Terms
These terms govern your use of kx1-apex.com and any engagement with KX:1 Apex programmes and services, operated by Kinetra Resolve Ltd. By using this website or applying to a programme, you agree to these terms.
02
The Service
KX:1 Apex delivers precision high-functioning coaching programmes including the APEX Collective group programme and individual engagements. All programmes are by application only. Acceptance of an application does not constitute a contract — a contract is formed only upon written confirmation of acceptance and receipt of the required deposit or full payment.
03
Payment
Programme fees are as stated on the programmes page at the time of enquiry. All prices are stated excluding VAT. VAT will be added at the applicable rate where required.
A non-refundable deposit of 25% is required to secure a place on the APEX Collective programme. The remaining balance is due no later than 14 days before the programme start date. Individual engagement fees are payable in full prior to the engagement commencing unless otherwise agreed in writing.
Instalment arrangements are available on the Full Immersion and Principal tiers of the APEX Collective by prior agreement. Contact Rikki@kinetraconsulting.com to discuss.
04
Cancellation and Refunds
Cancellations by the client:
More than 60 days before the programme start date: deposit forfeited; all other payments refunded in full.
30–60 days before start date: 50% of total fee forfeited.
Less than 30 days before start date: 100% of total fee forfeited.
In exceptional circumstances (serious illness or bereavement), we will do our best to accommodate a transfer to a future cohort. This is at our sole discretion and must be requested in writing.
Cancellations by KX:1 Apex:
In the unlikely event that we need to cancel a programme, all fees paid will be refunded in full within 14 days. We are not liable for any consequential costs incurred by participants (travel, accommodation booked independently, loss of earnings).
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Intellectual Property
All content on this website — including text, images, programme materials, and frameworks — is the intellectual property of Kinetra Resolve Ltd. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
Programme materials provided to participants during the APEX Collective are provided for personal use only. They may not be reproduced, shared, or used for commercial purposes without our written consent.
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Limitation of Liability
KX:1 Apex programmes involve personal development work. Participation is voluntary and participants take responsibility for their own engagement with the process. We are not liable for any outcome — or absence of outcome — resulting from participation in the programme.
To the fullest extent permitted by law, Kinetra Resolve Ltd's liability for any claim arising from use of this website or participation in a programme is limited to the fees paid for the relevant programme.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
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Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
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Contact
Kinetra Resolve Ltd · Rikki@kinetraconsulting.com · 07500 184 000